Accessibility Statement

We are committed to making our app and website accessible to all users

Commitment to Accessibility

NFO LTD, the company developing Tidy, is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and implement the relevant accessibility standards.

We believe that every person has the right to access digital information and services equally, regardless of their physical or cognitive abilities. This commitment is reflected in all aspects of the development and design of our products.

Accessibility Standards We Meet

The Tidy website and app are built in accordance with the following international and local standards:

  • WCAG 2.1 Level AA

    Web Content Accessibility Guidelines - The leading international standard for website accessibility.

  • ADA (Americans with Disabilities Act)

    The United States federal standard for ensuring equal opportunity for people with disabilities.

  • Section 508

    Section 508 of the Rehabilitation Act - Accessibility requirements for electronic and information technology.

  • EN 301 549

    The European standard for accessibility of ICT products and services - European Union accessibility requirements.

Website Accessibility Features

Keyboard Navigation

  • The entire website can be navigated using keyboard only
  • Logical and consistent Tab order across all pages
  • "Skip to content" link at the beginning of each page
  • Clear and visible focus indicators on all interactive elements
  • Support for standard keyboard shortcuts

Screen Reader Compatibility

  • Full compatibility with leading screen readers (VoiceOver, NVDA, JAWS)
  • Proper use of ARIA tags for element descriptions
  • Hierarchical and logical heading structure
  • Appropriate labels for all form fields
  • Accessible status messages and alerts

Alternative Text for Images

  • Meaningful alt text for all images
  • Detailed descriptions for complex images
  • Decorative images properly marked
  • Icons with accessible labels

Color Contrast

  • Contrast ratio of at least 4.5:1 for regular text
  • Contrast ratio of at least 3:1 for large text and graphic elements
  • Colors are not used as the only means of conveying information
  • Design adapted for color blindness

Adjustable Text Size

  • Support for text enlargement up to 200% without loss of content or functionality
  • Responsive design that adapts to all screen sizes
  • Use of relative units (em, rem) for font sizes
  • Compatibility with operating system text enlargement settings

Assistive Technologies

The website and app have been tested and adapted to work with the following assistive technologies:

Screen Readers

  • VoiceOver (iOS/macOS)
  • NVDA (Windows)
  • JAWS (Windows)
  • TalkBack (Android)

Supported Browsers

  • Safari (recommended for iOS/macOS)
  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge

Magnification Tools

  • ZoomText
  • Windows Magnifier
  • macOS Zoom
  • iOS Zoom

Alternative Input Tools

  • Keyboard navigation
  • Switch Control
  • Voice Control
  • Dragon NaturallySpeaking

Known Limitations

Despite our best efforts to make the website and app accessible, there may be some limitations:

  • Third-party content: Some embedded content from third parties (such as videos) may not meet all accessibility standards.
  • PDF files: Older PDF documents may not be fully accessible. We are working on making them accessible.
  • User-uploaded images: Alternative text for user-uploaded images depends on their input.
  • Animations: Some animations may not respect "reduce motion" preferences in all browsers.

We are continually working to improve accessibility and address these limitations. If you encounter any issues, please contact us.

Feedback and Contact

We welcome feedback on the accessibility of our website and app. If you encounter an accessibility issue or have suggestions for improvement, please contact us:

Response time: We aim to respond within 3 business days

When contacting us about accessibility, please include:

  • A description of the problem or barrier you encountered
  • The page URL where you encountered the issue
  • The browser and operating system you are using
  • Assistive technology in use (if applicable)

Last Updated

This accessibility statement was last updated on: March 1, 2026

We conduct periodic accessibility reviews and update this statement accordingly. The last review was conducted in March 2026.

Accessibility is Our Priority

If you encounter an accessibility issue or have suggestions for improvement, we would love to hear from you.

Contact Us About Accessibility